setSubmitMode always not submitting for some users
While onsite at a client I received a support request that a user could not update certain values on an entity. These fields were read only fields that were set by JavaScript by changing the values of...
View ArticlePower BI Microsoft Dynamics CRM 2013 – Part 16
In my previous blogs in this series I have demonstrated how to connect Microsoft Excel 2013 Professional Plus to a Microsoft Dynamics CRM Online Organisation, download Account, Contact and Opportunity...
View ArticleChange the Default Logo in Unified Service Desk
When you download and install Unified Service Desk for Microsoft Dynamics CRM, you would have noticed that the USD Desktop Client displays a “Unified Service Desk” logo in the top left-hand corner of...
View ArticleCreate New Records from Anywhere in CRM 2013 with Bookmarklet
In Dynamics CRM 2013, and even CRM 2015, finding the entity you’re looking for can be difficult using the Site Map. If you have a lot of entities in your sitemap, or if the entity you need to create...
View ArticleCreate a Toolbar in Unified Service Desk
In my previous post, we saw how to change the default logo image in Unified Service Desk. Today we’ll customize the application further by adding a toolbar to the top of the screen.The toolbar will...
View ArticleManaging Articles in the Parature Knowledge Base
In my previous post, I showed you how to create folders in the Parature Knowledgebase to group related articles together. Today we'll look at managing articles within these folders to illustrate how...
View ArticleEmail Tracking Error with Dynamics CRM 2015 Outlook Client
Recently one of our customers upgraded from CRM 2011 to CRM 2015. During this process users were required to switch to the CRM 2015 Outlook Client. This meant uninstalling the 2011 connector and...
View ArticleCorrecting Customizations in the Sitemap when Upgrading to 2015
In the new CRM 2015 the site map has been updated with a new Settings tab, called Security. This tab has taken some of the related areas from Administration to make things less cluttered and easier to...
View ArticlePerforming Specialised Dynamics CRM SDK Operations using UpdateRequest
The latest version of Microsoft Dynamics CRM 2015 (pre-release) introduces some improvements to the SDK to simplify common operations. In this post, we will look at how the UpdateRequest has been...
View ArticleConnecting Microsoft Power BI Public Preview to Microsoft Dynamics CRM Online
In this blog I will briefly describe how to connect your Microsoft Dynamics CRM Online Organisation to the new Microsoft Power BI Portal Public Preview in order to be able to access, create and use...
View ArticleMicrosoft Dynamics Marketing – Add New Zealand Currency
If you start a trial in New Zealand you may notice that the NZ Dollar is not an option you can choose for the default currency. Don't worry, if you keep reading you will be able to add the New Zealand...
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